The OECD Secretariat conducted additional quality checks on the data, expanding on the quality control procedures set in the Technical Standards and Guidelines. These analyses found some unusual response patterns, suggesting that some respondents may not have exerted a reasonable level of effort in answering the literacy, numeracy and adaptive problem solving assessment. This may call into question whether their responses accurately reflect their proficiency. To identify such cases, the OECD relied on the following criteria: a very short time spent on the assessment, a high share of very rapid responses, a high share of missing answers, and locator failure (i.e. failure to answer a set of easy questions) from highly educated, native-born respondents. Anomalies were mostly found in the responses to the cognitive assessment; the pattern of responses to the background questionnaire did not raise particular concerns.
Disengaged respondents will always exist in surveys, and it is difficult to establish objective criteria to assess whether a reasonable level of effort was exerted. In some countries (Israel, Lithuania, New Zealand, Poland, the Slovak Republic, and Spain), it was found that many of these respondents were clustered around a few interviewers, suggesting that the problem may stem from such interviewers not following the PIAAC protocols. In particular, interviewers were identified for which a high share of their cases met at least two of the criteria mentioned above. This cast doubts on the quality of all data collected by such interviewers. The following notes describe in more detail the results of the analysis in these six countries, and the actions undertaken by the OECD to improve, to the extent possible, the quality of the published data.
Note regarding Lithuania, New Zealand, the Slovak Republic and Spain
In Lithuania, New Zealand, the Slovak Republic and Spain, all cases from the identified interviewers (406 in Lithuania, 301 in New Zealand, 356 in the Slovak Republic, and 385 in Spain) have been excluded from the data used to estimate the population model, which establishes the relationship between the variables from the background questionnaire and performance on the direct assessment to generate proficiency estimates (plausible values; see the Survey of Adult Skills 2023 Technical Report (OECD, forthcoming[1]) for more detail). This exclusion enhances the robustness of the model, by ensuring it is estimated based only on the cases considered to be of sufficient quality. In the absence of definitive evidence of data falsification or other forms of interviewer misconduct, the responses to the cognitive assessment items still contributed to the estimation of plausible values for these respondents.
Note regarding Israel
In Israel, six interviewers were identified as having a relatively large share of cases with unusual response patterns, using the same criteria that led to the identification of cases in the other countries. All data from these interviewers (748 cases in total) have been excluded from the data used to estimate the population model, which establishes the relationship between the variables from the background questionnaire and performance on the direct assessment to generate proficiency estimates (OECD, forthcoming[1]). This exclusion enhances the robustness of the model, by ensuring it is estimated based only on the cases considered to be of sufficient quality.
Moreover, stronger evidence was collected that three of these interviewers breached data collection protocols throughout the survey or were implausibly productive (conducting a very large number of interviews in a relatively short period). As this raised additional concerns about the quality of data, the responses to the cognitive assessment items for all cases of these interviewers were excluded from the database (572 in total). Plausible values for these cases were then estimated using only their responses to the background questionnaire (for which no unusual patterns were detected) and the parameters estimated by the population model.
Note regarding Poland
In Poland, nine interviewers were identified as having a relatively large share of cases with unusual response patterns of respondents, using the same criteria that led to the identification of cases in the other countries. All data from these interviewers (774 cases in total) have been excluded from the data used to estimate the population model, which establishes the relationship between the variables from the background questionnaire and performance on the direct assessment to generate proficiency estimates (OECD, forthcoming[1]). This exclusion enhances the robustness of the model, by ensuring it is estimated based only on the cases considered to be of sufficient quality.
Moreover, stronger evidence was collected that six of these interviewers in Poland breached data collection protocols throughout the survey. For instance, some of these interviewers were implausibly productive, conducting many interviews on a single day. Others did not record interviews or obtain respondents’ phone numbers, which made validation of interviews more difficult. Yet another interviewer was found to have falsified seven cases during data collection (cases which were immediately removed from the dataset as part of the quality control process and are not included in the 774 cases under consideration in this note). Twenty-seven other cases collected from this interviewer were, however, validated and remained in the dataset. Since these factors raise concerns about the quality of all cases completed by these six interviewers, the responses to the cognitive assessment items for all cases of these six interviewers were excluded from the database (559 in total). Plausible values for these cases were then estimated using only their responses to the background questionnaire (for which no unusual patterns were detected) and the parameters estimated by the population model.
In Poland, other cases with unusual response patterns that could suggest possible disengagement or lack of a reasonable level of effort during the assessment were identified. As these cases were not clustered within any particular interviewer, they were left in the dataset and treated as all other cases, given the difficulty of establishing objective criteria to determine whether reasonable effort was exerted, and whether the results of the assessment truly reflect the proficiency of respondents. While similar cases are present in all countries, the number of such cases in Poland can potentially have a significant impact on the estimated proficiency of the overall population. This should be kept in mind when interpreting Poland’s results.