Managing Service Demand: A Practical Guide to Help Revenue Bodies Better Meet Taxpayers' Service Expectations

Executive summary

DOI:https://dx.doi.org/10.1787/9789264200821-2-en

Revenue bodies have limited resources and face difficult choices in deciding how many resources they can devote to critical areas of work such as service delivery, given all of their priorities. The challenge is even greater where targets for ...



Linking

Link to this publication:
Link to this publication with cover:
Link to this page:

Embedding

800
x
600
550
x
700
AUTO
SIZE
Custom:
Width:
Height: