OECD Working Papers on Public Governance

The Use of Social Media in Risk and Crisis Communication

DOI:https://dx.doi.org/10.1787/5k3v01fskp9s-en

This report highlights the changing landscape of risk and crisis communications and in particular how social media can be a beneficial tool, but also create challenges for crisis managers. It explores different practices of risk and crisis communications experts related to the use of social...



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